Faq's

We offer delivery services all over India. Depending on your location and the nature of your order, different shipping methods may be available. Shipping charges may apply and will be calculated at checkout based on the delivery address and the selected shipping method.

• Standard Delivery: Our standard delivery option typically ensures your order arrives within 5-7 business days.

Please note that shipping times may vary based on your location and the availability of the items ordered.

Return Policy:

We want you to be completely satisfied with your purchase. If you need to return an item, please follow our simple return process:

1. Initiate Return: Begin the return process within 10 days of receiving your order.
2. Reason Verification: To ensure a smooth return, we require a brief video explaining the reason for the return. This helps us better understand your concerns and improves our quality control.
3. Return Shipping: Once the return is approved, we will provide instructions for shipping the item back to us. Return shipping charges may apply.
4. Refund Process: After receiving and inspecting the returned item, we will process your refund. Refunds typically take 5-7 business days to appear in your account.

Please ensure that the item is in its original condition and packaging. Certain items, such as personalized or perishable goods, may not be eligible for return.

At the moment, we do not offer international shipping. We currently deliver only within India. We are constantly evaluating our services, and international shipping may be available in the future. Please check back with us for updates.

If you need assistance with your order, product information, or have any other inquiries, our customer support team is here to help! You can reach out to us through the following methods:

• Email: Send us an email, and we will respond as quickly as possible.
• WhatsApp: Contact us via WhatsApp for quick support. Visit our Contact Page for the WhatsApp number and other contact details.

For additional information and resources, please visit our Contact Page.

We accept a wide range of payment methods through Online Payment Gateway, ensuring a secure and convenient payment experience for our customers. The following payment options are available:

• Credit Cards: Visa, MasterCard, American Express, and more.
• Debit Cards: All major banks supported.
• Net Banking: Select from a wide range of banks across India.
• UPI: Pay using UPI-enabled apps like Google Pay, PhonePe, BHIM, and others.
• Wallets: Paytm, MobiKwik, FreeCharge, JioMoney, and others.

All transactions are processed securely through payment gateway, ensuring your payment information is safe and confidential.

At the moment, we do not accept international credit cards. We only process payments from cards issued by Indian banks. We are continually reviewing our payment options, so please check back in the future for updates.

If you wish to return your purchase, please follow our return process to ensure a smooth and hassle-free experience:

1. Check Eligibility: First, ensure that your purchase is eligible for return. Items must be returned within 10 days of receiving the order, and certain products, such as personalized or perishable items, may not be eligible for return.
2. Box Opening Video: To proceed with the return, we require a video of you opening the package. This helps us verify that the product was received in good condition and ensures the integrity of the return process.
3. Product Condition: The product must be in its original condition, unused, and with all original packaging and accessories.
4. Initiate Return: Once you have verified the above steps, contact our customer support team to initiate the return process. They will guide you through the next steps and provide instructions for shipping the item back to us.
5. Refund Process: After receiving and inspecting the returned item, we will process your refund. Refunds typically take 5-7 business days to appear in your account.

Please ensure that all steps are followed to qualify for a return. If you have any questions or need assistance, our customer support team is here to help!

You can cancel or change your order, but it must be done before the order is dispatched. Once the order has been dispatched, we are unable to make any changes or cancel the order.

1. Order Cancellation: To cancel your order, please contact our customer support team as soon as possible. If your order has not yet been dispatched, we will process the cancellation and issue a full refund.
2. Order Changes: If you need to change the items, shipping address, or other details of your order, reach out to our customer support team immediately. We will accommodate your request if the order has not been dispatched.
3. Dispatched Orders: Once an order has been dispatched, it cannot be canceled or changed. You may need to wait for the order to be delivered and then follow our return process if applicable.

To ensure prompt service, please contact our customer support team as soon as you realize you need to cancel or change your order.